Technical Support Engineer

Stans, Nidwalden

Maintenance and Engineering

Full Time



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My client, based in Switzerland, develops and produces the world’s most unique aircraft: from the legendary PC-12, the best-selling single-engine turboprop in its class, to the PC-7 MKX and PC-21 and associated simulators, the market-leading systems for pilot training.
Technical Support Engineer
Location: Stans, Switzerland

  • Processing technical enquiries in First-level Customer Support and creating solutions for customers, service centres and subsidiaries
  • Coordinate technical investigations with Pilatus engineering departments and assist with changes to existing and new technical documentation
  • Work in a 24/7 operation (early and late shifts only, as well as weekends and holidays)
  • Identify product improvements and initiate potential modifications
  • Work on group or individual projects
  • Occasional traveling to provide on-site support to customers and service centres to resolve complex issues or give hands-on training
  • Several years of experience in aircraft maintenance in either “Mechanical Systems and Structural Design” or “Avionics and Electrical Systems”
  • EASA B1/B2 and/or FAA A&P licensed or equivalent level of training (e.g. military aviation maintenance qualified) preferably for the Pilatus PC-12 or PC-24 would be an advantage
  • Knowledge of MS Office Tools, SAP and Troubleshooting tools i.e. Spotlight is an advantage
  • Very good written and verbal skills in English are mandatory, German is an advantage
  • High level of responsibility and structured approach
  • Good team player and customer oriented personality
  • A committed, international team and unique projects
  • Flexible working hours and individual pension solutions
  • Support for training and opportunities for personal and professional development

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