Customer Logistics Manager

On behalf of our client, we are seeking to recruit a Customer Logistics Manager on an initial 12-month contract. As the Customer Logistics Manager, you will be responsible for coordinating the operation of a designated product area within the Material Management Division, working closely under the guidance of the Team Leader. You will play a key role in ensuring smooth logistics operations while proactively identifying and developing new opportunities in collaboration with both suppliers and customers.

Role: Customer Logistics Manager
Pay: £22.44 per hour Via Umbrella
Location: Oxford
Contract: Monday – Friday 35 hours per week, 12 -month contract
IR35 Status: Inside
Security Clearance: BPSS

Responsibilities

• To provide necessary support to senior Management in pursuance of overall Divisional and Company targets and objectives.
• To develop, maintain and improve successful relationships with the Supply Chain Partners and Customer.
• Develop and maintain a teamwork approach to working with colleagues.
• Demonstrate appropriate Commercial awareness in all business activities ensuring that the commercial position is adequately safeguarded at all times.
• Recognise potential new business opportunities and highlight such potential opportunities to Senior Management.
• Ensure authorisation of business transactions, customer quotations, purchase orders and charging instructions within Company Policy and deadlines.
• Act as the main point of contact for all supplier and customer inquiries, attend necessary meetings, and advocate for the customer’s voice internally.
• To identify and resolve issues of a problematic nature at onset where possible through discussion / negotiation with the supplier / customer base.
• To ensure that customers are fully aware of any supply issues which may compromise production and operations.
• To ensure the application of SAP AiO & EC2 consistent with the training received and all work instructions within your possession.
• To maintain departmental administrative systems and provide accurate documentation in order that support functions can operate efficiently i.e. cost file maintenance, product description database, invoice queries.
• To support and promote continuous improvement programmes.
• To support with customs clearance elements following company procedures
• Ensure awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
• To provide regular reports on progress of investigations and work in progress to the Team Leaders.
• To coordinate the functioning of a specific product area or platform in the Material Management Division, as directed by the Team Leader.
• To be capable of providing temporary holiday cover for another product area or platform.
• Enhancing customer satisfaction through active contribution

Essential Skills& Qualifications

• Capable of effectively communicating ideas and information to a diverse range of internal and external audiences, utilising both written and verbal communication methods.
• Customer-centric mindset, ensuring the customer’s viewpoint remains the highest.
• Able to organise time and resources effectively to achieve goals and objectives.
• Proficient in analytical and problem solving skills.
• Ability to work independently and handle multiple tasks.
• Proficient in both Microsoft Office and Google Workspace.
• Ability to unite and involve as a team; or a team player.
• Positive, self motivated, enthusiastic and flexible.
• Proficiency in handling stress and approaching challenges with a positive mindset.

Desirable Skills

• Experience with SAP or similar enterprise systems.
• Knowledge on UK Customs and export regulations
• Compliance with procurement, competition law and legislative requirements
• Understanding contracts with all constraints.
• Autonomy synthesis and coordination skills.
• French and/or German Speaking

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry’s best-known companies who demand the highest standard of applicants.

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