Customer Logistics Manager

Our client has an opportunity for a Customer Logistics Manager to join them on a contract basis for 12 months. You will be responsible for identifying and developing new opportunities in conjunction with suppliers and customers.

Role: Customer Logistics Manager
Location: Oxford – fully onsite
Hours: 35 per week
Hourly Rate: £22.44 per hour via Umbrella, inside IR35
Clearance: BPSS required before starting

What you’ll be doing:

• To provide necessary support to senior Management in pursuance of overall Divisional and Company targets and objectives.
• To develop, maintain and improve successful relationships with the Supply Chain Partners and Customer.
• Develop and maintain a teamwork approach to working with colleagues.
• Demonstrate appropriate Commercial awareness in all business activities ensuring that the commercial position is adequately safeguarded at all times.
• Recognise potential new business opportunities and highlight such potential opportunities to Senior Management.
• Ensure authorisation of business transactions, customer quotations, purchase orders and charging instructions within Company Policy and deadlines.
• Act as the main point of contact for all supplier and customer inquiries, attend necessary meetings, and advocate for the customer’s voice internally.
• To identify and resolve issues of a problematic nature at onset where possible through discussion / negotiation with the supplier / customer base.
• To ensure that customers are fully aware of any supply issues which may compromise production and operations.
• To ensure the application of SAP AiO & EC2 consistent with the training received and all work instructions within your possession.
• To maintain departmental administrative systems and provide accurate documentation in order that support functions can operate efficiently i.e. cost file maintenance, product description database, invoice queries.
• To support and promote continuous improvement programmes.
• To support with customs clearance elements following company procedures
• Ensure awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
• To provide regular reports on progress of investigations and work in progress to the Team Leaders.
• To coordinate the functioning of a specific product area or platform in the Material Management Division, as directed by the Team Leader.
• To be capable of providing temporary holiday cover for another product area or platform.
• Enhancing customer satisfaction through active contribution.
• To ensure adherence to the Code of Conduct.

Requirements:
Essential

• Capable of effectively communicating ideas and information to a diverse range of internal and external audiences, utilising both written and verbal communication methods.
• Strong Logistics experience
• Customer-centric mindset, ensuring the customer’s viewpoint remains the highest.
• Able to organise time and resources effectively to achieve goals and objectives.
• Proficient in analytical and problem solving skills.
• Ability to work independently and handle multiple tasks.
• Proficient in both Microsoft Office and Google Workspace.
• Ability to unite and involve as a team; or a team player.
• Positive, self motivated, enthusiastic and flexible.
• Proficiency in handling stress and approaching challenges with a positive mindset.

Desirable

• Experience with SAP or similar enterprise systems.
• Knowledge on UK Customs and export regulations
• Compliance with procurement, competition law and legislative requirements
• Understanding contracts with all constraints.
• Autonomy synthesis and coordination skills.
• French and/or German Speaking

If you are interested in applying for this position and you meet the requirements, please apply!

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