MRO Executive – Repair Management

My client has an exciting opportunity for an experienced MRO Executive to join their team in Hassocks! The MRO executive will be processing Repair Management (RM) transactions from receipt of component through to order completion. To provide exceptional customer service at all times, maintaining and building effective partnerships.

Role: MRO Executive
Hours: Full Time
Salary: Competitive
Location: Hassocks

Responsibilities:

• Respond to customer RFQ’s
• Process customer pre-alerts for RM orders
• Source suppliers to quality and industry approved standards as required
• Issue repair orders on approved suppliers on behalf of the company in accordance with company processes and procedures
• Create and process customer quotations ensuring relevant management & freight fees are applied, in line with company processes
• Expedite open orders to effectively achieve required delivery and service levels
• Process return shipment to customer
• Invoice customers
• Develop successful supplier, customer and internal relationships through a combination of good written & telephone communication
• Negotiate with suppliers to obtain best price, terms, warranty and service levels in accordance with departmental key performance indicators
• Issue repair orders on approved suppliers on behalf of the company in accordance with company processes and procedures
• Provide excellent customer account management
• Attend customer /supplier meetings including occasional travel
• Evaluate workshop reports and repair quotations in accordance with company processes, procedures and within existing authority levels
• Liaise with internal departments as the nature of the specific task may require
• Understand and adhere to Export Control regulations where relevant
• Assist MRO with all tasks/projects as required

Requirements:

• Experience gained within an aircraft component, MRO or trading environment is desirable.
• Good administrative skills gained within an office environment
• Proven ability to provide and deliver excellent customer service
• Essential A-levels A-C, a university degree or similar level qualification beneficial
• Self-motivated, able to use own initiative and succeed in a busy environment

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Hollie Binstead at Line Up Aviation
Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry’s best-known companies who demand the highest standard of applicants.
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