Network Control Manager

My client, is a global airfreight carrier with its headquarters in Milan Malpensa, Italy. Their fleet consists of fuel-efficient and modern B777F.

They are looking for a:

Role: Network Control Manager
Location: Milan Malpensa (VA)
Contract: permanent position

The Network Control Manager is the primary hub for communication between the cargo company and their operating partners’ operations teams. The successful candidate will be responsible for the day-to-day operation of our client’s Network. They will also develop, implement, and execute initiatives to improve both the cost and performance of their network.

Responsibilities

• Monitor and manage all network operations in conjunction with operating partners;
• Maintain continuous and proactive communication with operating partners’ operations control centers, ensuring up-to-date information flow and prioritizing the company’s best business interests;
• Track on-time performance (OTP) of operating partners, report on OTP, and develop initiatives to improve OTP, delivering as promised to customers;
• Maintain accurate delay information and ensure correct application of delay codes by operating partners;
• Manage ad-hoc schedule changes with operating partners to minimize and correctly apply costs;
• Initiate and monitor traffic rights, landing/overflight approvals, and airport slot applications in coordination with operating partners;
• Develop and execute IROP (Irregular Operations) control and communication procedures and regularly report on network status to the company team globally;
• Coordinate with the commercial team to adjust routings where possible to limit secondary delays;
• Participate in collaborative decision-making processes with all stakeholders and provide cross-departmental support as required;
• Manage various projects from pre-planning through change management implementation as requested by the Head of Network, Planning & ACMI;
• Collaborate with other departments and leaders to define, prioritize, and develop projects that improve the company’s service or reduce overall costs;
• Ensure operating partners meet contractually agreed service levels and standards;
• Coordinate daily flight activity with operating partners and the company OCC;
• Manage ad-hoc charter and commercial diversion opportunities;
• Assist in the reconciliation of operating partners’ invoicing.

Qualifications

• Bachelor’s degree in aviation management, Business Administration, Logistics, or a related field;
• Minimum of 5 years of experience in network control, airline operations, or a related field;
• Proven experience in managing teams and coordinating with multiple stakeholders;
• In-depth understanding of airline operations, network control, and irregular operations (IROP) management;
• Familiarity with traffic rights, landing/overflight approvals, and airport slot applications;
• Strong leadership and decision-making skills;
• Excellent communication and interpersonal skills;
• Proficiency in using operations control and scheduling software;
• Strong analytical and problem-solving abilities;
• Ability to manage and prioritize multiple tasks and projects;
• Proactive and able to work under pressure;
• Adaptable and able to thrive in a dynamic environment;
• Strong organizational skills and attention to detail;
• Ability to foster a collaborative and supportive team environment;
• Strong commercial and customer orientation;
• Proficiency with Office 365 (Excel, word, PowerPoint);
• Fluent in English; further languages would be advantageous.

Se sei interessato a candidarti per la posizione e soddisfi i requisiti, ti preghiamo di inviare il tuo cv aggiornato a : Salima Soukani

A causa del numero di domande che riceviamo, non è sempre possibile contattare i candidati che non hanno avuto successo, a meno che tu non abbia ricevuto notizie entro 4 giorni dalla tua richiesta, ti preghiamo di presumere che non hai avuto successo in questa occasione.

Segui @LineUpAviation su Twitter per tutte le nostre ultime offerte di lavoro, notizie e immagini dalla nostra sede nel Regno Unito. Interagisci con noi usando il tag #LineUpAviation in qualsiasi momento.