Service Engineer

Yeovil, Somerset

Maintenance and Engineering

Full Time



[email protected]

Posted Date


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My client who is a global leader in manufacturing and training civil and military helicopters are looking for a Service Engineer to join them on a permanent basis. As the Service Engineer you will report to the Service Engineering Manager and provide technical advice to customers using documentation and where required develop solutions beyond that available in published documentation to allow aircraft to return to service safely.

Role: Service Engineer

Salary: Competitive

Contract: Permanent, Monday – Friday

Location: Yeovil

Responsibilities: –

  • To assist with cost of ownership and availability improvement initiatives for the benefit of company and its customers
  • To assist departments, such as the CSM, material and warranty teams, with technical advice and knowledge to improve the company’s responsive to customer issues
  • Provide faster and better-informed technical solutions and advice to customers, enabling customers to maximize the availability and serviceability of their aircraft safely
  • Discharge day to day operational technical support through a task management process, ensure the originator provides all the required information and receives a response within the agreed timescales
  • Contribute to the development of the aircraft in service by the direct feedback of in-service technical issues to LMW CS&S Engineering
  • Provide assistance to the Warranty manager and CSM’s with the provision of advice on in-service issues
  • Report on issues, activities and trends and support pan variant impact assessments
  • Provide performance reports as required

Required skills, Experience and Competencies:

  • Experienced Aerospace Engineer with a proven track record of responsibilities in either the Maintenance or Design and Development fields
  • HNC/HND or Degree in related Engineering subject with significant experience of aerospace design and / or maintenance in technically responsible roles
  • Must speak Italian and English
  • Good understanding of aircraft documentation and airworthiness legislation Understanding of COS, relevant DPRs and the design process
  • Interpersonal and team skills (ability to communicate and interact at all levels of the business both within and outside the function)
  • Confidently handle challenging Listen, understand, and respect different views


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