Technical Support Engineer (Aerospace)

Seeking an Aviation Industry Technical Support Engineer to join my Part 145 global aviation engineering client near Heathrow, West London.

The Technical Support Engineer will support the engineering production facility through the provision of work instructions, tooling and facilities definition and other technical documentation.
They will also support the development of new production processes and new product introduction projects required to maintain the company’s competitive position.

** Candidates with aerospace manufacturing experience will be prioritised **

Role: Technical Support Engineer
Location: Hayes, Middlesex
Shift: Mon-Fri.
Salary: From £25,100

Main responsibilities:

• To support the repair and overhaul of Aircraft components in accordance with company procedures and airworthiness regulations.
• To develop new processes and procedures.
• To ensure that published work is in accordance with relevant authority requirements, safety information and manufacturer’s data, ensuring data is up to date and technically competent.
• To seek and gain approval for deviations from published data, and ensuring that these deviations are processed using procedures, to gain both internal and external (OEM approval as required.
• To provide technical support including but not limited to Missing and Damage reports, Tooling Information sheets and Equipment Work Instructions, Process Specification Review, Technical reports, and CAD designs.
• To assist in technical investigations – either for new product and process capabilities, ‘Escapes’, or Quality investigations order to analyse, recommend and introduce actions improvements as necessary.
• To assist in the development of new capabilities through identification and provision of correct tooling, equipment, processes, and support training and spares processes support new capabilities as required.
• To assist in the development of new processes in Non-Destructive Testing, Machine Shop, Metal treatment, Paint removal, Painting, and the Company Plating shop as requested.
• To facilitate the creation and amendment of Master Task List on the company control system (SAP), and Master Pasts List (tree) data ensuring that these are created in accordance with relevant OEM publications.
• Production information includes Bill of Materials, Bush piece part drawings, Picture sheets, Job cards and technical reports – all of which support the Operations process.

Ideal Candidate profile:

• Ideally Degree Qualified (BEng), in Aeronautical/Aerospace/Mechanical Engineering.
• Higher National Diploma or equivalent or relevant industry experience will also be considered.
• Training in Lean manufacturing, Continuous improvement, and Statistical Process Control would be beneficial.
• The candidate shall have Manufacturing Industry experience – ideally from the Aircraft / MRO environment, working with OEM Data and technically supporting a Production environment though the provision of technical documents / work instructions etc.
• Ability to read engineering drawings, understand the mechanical aspects of manufacturing processes and basic metrology skills.
• Experience of working with production control packages (MRP / ERP / SAP etc.).
• Experience and working knowledge of manufacturing technologies (Machines Shop / NDT / Plating / Assembly etc).
• Proficient in the use of Microsoft Packages (Advance Excel functions / Visual Basic is beneficial).
• Experience of working within a 3D CAD system (Ideally Solid Works), with both modelling and drafting experience.
• Experience of simulation (FEA) and kinematics (movement) would be ideal.
• Knowledge of Project Management methodologies.
• Ideally have some knowledge of the aircraft industry airworthiness system (EASA 145 / CAMO / Part M and wider industry FAA / ICAO etc).
• Be comfortable speaking with production staff, office staff and external parties.
• An additional language (German / French) could be useful.

Additional information:

• Free onsite parking
• Competitive Salary Package
• Discretionary Bonus Scheme
• Discounted Flight Benefits
• Reduced Gym Memberships. Retail and Hotel Discounts
• Seasonal Company Events

If you are interested in applying for this position and you meet the requirements, please apply immediately.

Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.
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